We collect information about you when you register with us or make an enquiry for our products and services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. When you provide data on behalf of other members of your party you must obtain their consent, and by providing this information it is taken that consent has been obtained.
We collect information about you in order to process your holiday booking and to ensure your travel arrangements run smoothly and meet your requirements. This will require us to pass the information on to relevant suppliers of your travel arrangements such as tour operators, airlines, hotels and transport companies. Your data will also be used in the event of resolving a complaint. If you agree the data collected will also be used to contact you for marketing purposes about other products and services we think may be of interest.
We endeavour to take appropriate technical and organisational measures, along with physical security measures within the office, to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. Travelling Time will not share your information for marketing purposes with companies outside of our organisation. In processing your holiday booking, we may be required to provide details to public authorities such as customs, border control and immigration, if required by them or as required by law.
We may send your details outside the European Economic Area (EEA) e.g. if your holiday is outside the EEA and the hotel/airline needs to be advised of your details. Due to the global nature of the infrastructure of the internet please be aware that controls on data protection outside the EEA may not be as strict as in the UK.
You have the right to request a copy of the information that we hold about you. If you would like to receive a copy of some or all of the personal information, please email or write to us at the following address:
Email – firstname.lastname@example.org
Post – Travelling Time, admin Department, 217 Primrose Crescent, Perth PH1 2QL
Travelling Time, Admin Department, 217 Primrose Crescent, Perth PH1 2QL
You can also contact our Data Protection Representative Lynda Malia on 01738 643737